General Privacy Information
At NotaNowra, we prioritize your privacy and handle your personal information with the utmost care. This policy outlines how we collect, use, and safeguard your data while you use our online notary services in Singapore. We adhere strictly to applicable data protection regulations to maintain transparency and security.
Definitions used in this Privacy Policy
This section clarifies terms used within this privacy policy to ensure clear communication about your data and our practices.
Collection of Personal Data
We collect certain personal data necessary to provide and improve our notary services, ensuring compliance and secure transactions.
Data Provided Directly by Users
The following personal data types are collected when you register, request services, or communicate with us:
- Full name and contact details including email and phone number
- Identification documents such as NRIC, passport, or other valid IDs for verification
- Details of documents to be notarized
- Payment information for service processing
- User account credentials and preferences
- Correspondence and communication records with NotaNowra
Data Collected Automatically
When you use our platform, certain data is gathered automatically to optimize service delivery and security:
- IP addresses and device information
- Browser type and operating system details
- Usage and interaction data including pages visited and clicks
- Cookies and similar tracking technologies
- Log files generated during your sessions
- Time and date stamps of your activity on the platform
Third Party Data Sources
NotaNowra may receive data from third-party services for verification and operational purposes only:
- Identity verification services for validating user documents
- Payment processors for secure transaction handling
- Analytics providers to improve platform performance
Purposes of Data Processing
We process your personal data for the following legitimate reasons:
- Providing and managing online notary services securely and efficiently
- Verifying user identity to comply with legal obligations
- Processing payments and billing purposes
- Communicating important updates and service-related information
- Detecting and preventing fraud and unauthorized access
- Improving and personalizing our services based on user feedback and behavior
- Complying with legal and regulatory requirements applicable in Singapore
- Maintaining records in accordance with applicable retention policies for accountability
Legal Basis for Processing Personal Data
Our data processing activities rely on the following foundations to comply with data protection laws:
- Performance of a contract to provide notarial services you requested
- Compliance with legal obligations under Singapore law
- Legitimate interests pursued by NotaNowra to maintain service security and quality
- Your consent where specifically required for processing activities such as marketing communications
Compliance with Data Protection Laws
Although primarily under Singapore’s Personal Data Protection Act, we also align with international standards like GDPR to protect your data rights:
- Right to access and obtain copies of personal data processed by NotaNowra
- Right to request correction of inaccurate or incomplete data
- Right to object to certain types of data processing under lawful basis exceptions
- Right to data portability where applicable
- Right to withdraw consent at any time without affecting service performance based on other legal grounds
- Right to lodge a complaint with relevant data protection authorities
Use of Cookies and Similar Technologies
Cookies help us enhance user experience and analyze platform performance while respecting your privacy settings.
We use session cookies for temporary functionality, persistent cookies for user preferences, and third-party cookies for analytics purposes.
Cookies are categorized as essential, performance, functionality, and targeting to tailor your browsing experience and service delivery.
You can manage cookie preferences via your browser settings or through on-site controls to limit or disable cookies at your discretion.
Learn more in our Cookie Policy
Personal Data Sharing
To facilitate service provision and compliance, we may share personal data with trusted partners under strict confidentiality:
- Government and regulatory bodies when legally required
- Third-party service providers engaged for payment processing or identity verification
- Technical support and security vendors ensuring platform integrity
- Legal advisors for compliance and dispute resolution purposes
- Audit and business reporting entities as mandated
- Data will not be sold or shared with unrelated commercial parties
International Data Transfers
Data may be transferred to and processed in countries outside Singapore for operational purposes. We ensure adequate safeguards are implemented to protect your personal data in accordance with applicable regulations.
Safeguards include standard contractual clauses, data processing agreements, and ensuring that recipients maintain appropriate security measures.
Data Retention Policy
NotaNowra retains personal data only as long as necessary to fulfill service purposes, comply with legal obligations, or resolve disputes.
User account information is preserved during active use and securely deleted upon account closure after required retention periods.
Communication records are archived for a limited period to ensure accountability and service quality before secure disposal.
System and access logs are retained for monitoring and security review according to internal policies.
Upon expiration of retention periods, data is irreversibly deleted or anonymized to protect your privacy.
Security of Personal Data
Protecting your data against unauthorized access, loss, or misuse is fundamental. NotaNowra employs comprehensive security measures to safeguard information processed through our online platform.
- Use of encryption technologies for data transmission and storage
- Regular security audits and vulnerability assessments
- Access controls enforcing least privilege and authentication requirements
Your Privacy Rights
You have the right to control and manage your personal data processed by NotaNowra. These rights include:
- Access your personal data to review processing activities
- Request correction or updating of inaccurate information
- Object to processing based on legitimate interests, subject to assessment
- Request erasure of personal data where applicable
- Withdraw previously given consents at any time
- Obtain a copy of your data in a commonly used electronic format
- Exercise any other rights available under Singapore’s data protection laws
- You have the right to withdraw consent at any time regarding the processing of your personal data, subject to legal or contractual restrictions and reasonable notice.
User Data Rights Request
Users may submit requests to access, correct, delete, or restrict their personal information processed by NotaNowra by contacting our data protection officer. Requests will be processed in accordance with applicable data protection laws.
We will acknowledge and respond to user data rights requests within 30 calendar days of receipt, unless extended under exceptional circumstances.
Marketing Communications
NotaNowra may send marketing communications related to our services only with prior user consent. Users can manage their preferences or unsubscribe at any time through provided links in email communications.
To stop receiving marketing messages, click the unsubscribe link found at the bottom of our emails or contact our support team for assistance.
Children’s Privacy
NotaNowra’s services are intended for users aged 18 and over. We do not knowingly collect personal data from children under 18. If we learn that we have inadvertently collected such data, we will take steps to delete it promptly.
Third-Party Links
Our platform may contain links to external websites or services. NotaNowra is not responsible for the privacy practices or content of third-party sites and encourages users to review their policies independently.
Privacy Policy Updates
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Users will be notified of significant updates through our website or other communication channels.
Contacting NotaNowra Regarding Privacy
For privacy-related inquiries, please contact NotaNowra at 90 Yishun Central, Singapore, 768828 or reach us via +6587588597. Business ID: S6588317A.